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Secure Cloud Access On-demand Workflow for ServiceNow
By: Idira
Use case Access Workflows
Category ITSM & workflow
Certification Certified
Version 1.2
Released Jul 11, 2024
Last updated Jul 19, 2026

Overview

This Integration streamlines access request workflows, enforcing just-in-time privilege creation and simplifying policy management. It enhances both security and operational efficiency in cloud management by providing a comprehensive audit trail through an intuitive user interface. End users seamlessly request access via the Secure Cloud Access interface. Leveraging Cloud Workspace Delegation, access requests are sent to relevant Cloud Workspace Owners for approval. ServiceNow displays open requests for requesters, while approvers can easily view and respond to pending requests. The integration improves identity security, automates notifications, integrates with ticketing processes, and ensures compliance through audit trails. Access requests are streamlined, and approved accesses are limited to specified windows, achieving a balance between robust security and operational efficiency in cloud management.
Version 1.2
Current

Published Jul 11, 2024

  • The Cloud Workspace Name was added to the ServiceNow Ticket for additional context

Previous versions

Version 1.1

Published Jun 16, 2024

Version 1

Published Feb 28, 2024

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