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ServiceNow Idira EPM Plugin
By: Idira
Use case Endpoint Identity Security
Category ITSM & workflow
Certification Certified
Version 2
Released Dec 10, 2024
Last updated Jul 21, 2026

Overview

The Idira EPM Plugin allows for the management of Manual Request and Elevation Requests inside of the ServiceNow Platform. The full life cycle of an EPM event is managed inside of ServiceNow. On a timed interval, EPM will be queried and for each EPM request that occurred for that time interval a request will be created inside of ServiceNow. This will provide information on the request such as the source computer, and justification for the request. If the request is approved, a Just In time policy will be created and the user will get administrator rights for 1 hour. The management of Elevation requests will allow new policies to be created inside of ServiceNow for specified applications to run the elevation requests.
Version 2
Current

Published Dec 10, 2024


Previous versions

Version 1

Published Feb 11, 2021

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